TAKING NEW BRIEFS · Q2 / 26
We act as your agency's backend technical department. We handle updates, security, backups, and daily support tickets under your brand, so you can scale without the overhead of full-time hires.
“We don't just run automated tools. A real developer tests every update on a staging site before pushing it live.”
Three concrete outcomes. Every audit. Same rhythm, ranked by dollar impact.
We test updates on a staging replica of each site, run visual checks, and only deploy to production when we are certain nothing is broken.
Forward client requests for copy edits, image swaps, or layout adjustments to our team. We resolve them behind the scenes and notify the client as your brand.
Daily off-site backups, active firewalls, and malware scanning keep your client sites secure. If a site goes down, a developer is alerted instantly to fix it.
We integrate directly into your agency workflow. Here is how we onboard, manage, and report on your client sites every single month.
We secure the relationship with NDAs, set up a branded support email (e.g., support@youragency.com), and link our team to your ticketing system or Slack.
We audit each site's code, plugins, and active themes. We establish off-site backup schedules, implement firewalls, and build staging environments.
We run weekly updates on staging replicas, perform visual regression testing, and safely deploy to production. Backups and security scans run constantly in the background.
We monitor your white-label help desk, resolve front-end edits, and send you white-labeled monthly reports detailing updates, uptime, and security actions.
Pick a time, or send context first. Either way, a senior operator replies in one business day.
Tell us what you're seeing. We'll reply with a candid take.
Replies from a senior operator, never an SDR.
Let our senior developers handle the updates, security, and daily support tickets under your brand.