What We Do
Case Studies
TAKING NEW BRIEFS · Q2 / 26
Accepting new audits — Ongoing support slots open

Salesforce Maintenance Services delivered by senior architects.

Direct access to certified Salesforce operators who untangle configuration sprawl, monitor system health, and support your team—without junior hand-offs or ticketing walls.

  • Resolving configuration sprawl We audit and untangle overlapping Flows, Process Builders, and Apex code to eliminate workflow lag.
  • Proactive release management Sandbox regression testing and impact assessments ahead of all three seasonal Salesforce updates.
  • Direct help desk support Daily administrative support, custom training materials, and rapid issue resolution for your team.
CadenceOngoing monthly
DeliveryCertified Senior Architects
Book your kickoff
30 minutes with a senior operator
Free
Your CRM is a product, not a project. It requires continuous refinement to prevent configuration sprawl from slowing down your team.
3
Annual releases tested

What you walk away with.

Three concrete outcomes. Every audit. Same rhythm, ranked by dollar impact.

Outcome 1

A clean, high-performing database

We establish automated de-duplication schedules, enforce data constraints, and run encrypted backups so your pipeline metrics remain accurate and reliable.

automated de-duplication and backup schedules configured
Outcome 2

Untangled automation and zero lag

By mapping overlapping automation rules, we resolve API call limits and page load bottlenecks, replacing redundant configurations with streamlined Flows.

overlapping Flows and Apex rules consolidated
Outcome 3

High user adoption and fast support

Your team gets custom end-user cheat sheets, role-specific onboarding guides, and direct access to senior administrators to resolve daily bugs.

custom training guides and direct triage protocols

Our six-step maintenance rhythm.

We treat your Salesforce org as a living product. Our structured process ensures immediate configuration cleanup followed by proactive, long-term system health.

1
Phase 1

Discovery & governance setup

We assess your current Salesforce setup to catalog active customizations, integration health, and configuration sprawl, while aligning on clear response SLAs.

System licensing & pain point catalogIntegration health verificationSLA & responsibility mappingPrioritized remediation roadmap
2
Phase 2

Cleanup & configuration remediation

We execute database cleanups, retire inactive user accounts, and untangle overlapping or outdated automation rules to restore system speed.

User permission & sharing rule auditDatabase de-duplicationFlow & Process Builder consolidationInactive account retirement
3
Phase 3

Proactive maintenance & release testing

We continuously monitor system performance, verify automated backups, and manage sandbox regression testing ahead of seasonal Salesforce updates.

API call limit & page load diagnosticsEncrypted backup verificationThree-times-yearly release impact assessmentsSandbox regression testing
4
Phase 4

Optimization & user support

We deliver daily administrative support, manage incoming user tickets, build custom reports, and provide role-specific training materials.

Custom fields & layout tweaksReport & dashboard creationStructured triage & bug resolution logsCustom user onboarding cheat sheets

Built for reliability.

100%
Senior delivery
Certified architects, no junior hand-offs
3x
Annual release reviews
Sandbox regression testing for seasonal updates
8
Core health areas
From security governance to API limits
Direct
Slack & Zoom access
Speak directly to the operator executing the work

Start here.

Pick a time, or send context first. Either way, a senior operator replies in one business day.

Book a 30-minute kickoff
Zoom · recorded · senior operator on the line
Free
Prefer to write first?

Tell us what you're seeing. We'll reply with a candid take.

[PLACEHOLDER: contact form]

Replies from a senior operator, never an SDR.

Questions, briefly answered.

A Salesforce administrator manages the daily operational tasks of your org, such as resetting passwords, updating user permissions, and creating basic reports. A Salesforce consultant focuses on system architecture, process design, and platform optimization. Our maintenance services provide both: senior certified operators who handle daily administrative support while proactively optimizing your system's technical architecture.

Keep your Salesforce org clean and fast.

Eliminate configuration sprawl, support your users, and maintain a high-performing CRM with direct access to senior certified architects.

Book the 15-min sanity check.