A certified team configures and runs Salesforce for consultancies, agencies and firms — connecting your pipeline to projects, resourcing, time and billing — so the same system that wins the work also delivers it.
“For a services firm, the CRM that wins the work and the system that delivers it can't be two different worlds. Salesforce can be both.”
Three concrete outcomes. Every audit. Same rhythm, ranked by dollar impact.
We connect your sales pipeline to engagement and project records so a won opportunity becomes a staffed, scoped project — no duplicate spreadsheets, no re-entering the same client data.
We configure resource and capacity views so you can plan staffing, spot over- and under-utilization, and forecast demand against your bench. [VERIFY: confirm whether this uses a PSA package vs. native objects in scope]
We set up time capture, billing milestones and project financials with the reports leadership actually needs — utilization, realization and project profitability — built declaratively and documented.
A structured engagement: we map how your firm sells and delivers, configure Salesforce to match, migrate and integrate, then train your team. Custom code is scoped separately so the core stays maintainable.
We map your sales-to-delivery process, data model, financial needs and integrations into a documented plan.
We build pipelines, engagement and project records, resourcing views and financial tracking — declaratively.
We migrate and clean your data and connect the tools Salesforce needs to work with.
We train your delivery and sales teams, document the build, and support launch through a hypercare window. [VERIFY: confirm hypercare length]
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Replies from a senior operator, never an SDR.
Pipeline, projects, resourcing and billing — configured for how your firm actually works.