What We Do
Case Studies
TAKING NEW BRIEFS · Q2 / 26
Accepting new audits — Accepting Q3 projects

B2C Marketing Automation designed for scale.

A senior operator audits your tech stack, maps your customer journey, and builds automated workflows that scale personalization without adding headcount.

  • A complete platform audit We review your ESP, CDP, and CRM configuration to find data silos and deliverability issues.
  • Automated trigger blueprints Detailed branch diagrams for cart recovery, browse abandonment, and win-back flows.
  • A 90-day implementation roadmap A clear, phased plan to configure, test, and launch your new lifecycle strategy.
CadencePhased engagement
FormatCollaborative + Slack
Book your kickoff
30 minutes with a senior operator
Free
Automation isn't about sending more messages. It's about sending the right message when a customer actually signals intent.
8
Core deliverables

What you walk away with.

Three concrete outcomes. Every audit. Same rhythm, ranked by dollar impact.

Outcome 1

Map your customer lifecycle from discovery to repeat loyalty

Visual diagrams plotting out the ideal buyer journey, including cart checkout, post-purchase onboarding, and repeat purchase triggers.

Visual customer journey and lifecycle map
Outcome 2

Segment audiences dynamically based on real-time behavior

Detailed documentation of audience segments using product browsing history, lifetime value, and order frequency to deliver personalized messaging.

Dynamic segmentation schema
Outcome 3

Connect your e-commerce platform and CRM seamlessly

A technical integration map detailing data flows, API connections, and field mapping between Shopify, BigCommerce, or custom platforms and your automation tools.

Technical integration mapping

Our six-phase approach.

We don't deliver generic slide decks. We work through a structured, hands-on process to audit, design, and configure your B2C automation architecture.

1
Phase 1-2

Assess, discover & align

We audit your current ESP, CDP, or CRM configurations, evaluate data quality, and define measurable KPIs tied to your revenue goals.

Tech stack & platform auditCustomer lifecycle mappingKPI & goal alignmentData quality evaluation
2
Phase 3

Blueprint & roadmapping

We design a detailed 90-day strategic implementation roadmap, complete with sequence layouts, rules logic, and technical integration requirements.

90-day strategic roadmapAutomated workflow blueprintsOmnichannel orchestration planCustom consumer scoring framework
3
Phase 4-5

Configure, build & test

We execute the technical setup, construct automated workflows, map CRM fields, and rigorously test triggers and data synchronization in active environments.

Workflow & trigger constructionCRM field mappingTrigger reliability testingData synchronization check
4
Phase 6

Measure & optimize

We analyze initial campaign performance metrics, set up attribution tracking, and establish a continuous A/B testing plan for messaging and send times.

Performance analysisAttribution tracking setupA/B testing frameworkReporting dashboard mockups

Built for reliability.

8
Core deliverables
From audits to technical integration maps
90-day
Implementation roadmap
A clear, prioritized sequence of work
100%
Senior delivery
Led by operators with over a decade of experience
6-phase
Structured process
From discovery to launch and optimization

Start here.

Pick a time, or send context first. Either way, a senior operator replies in one business day.

Book a 30-minute kickoff
Zoom · recorded · senior operator on the line
Free
Prefer to write first?

Tell us what you're seeing. We'll reply with a candid take.

[PLACEHOLDER: contact form]

Replies from a senior operator, never an SDR.

Questions, briefly answered.

B2B marketing automation focuses on long sales cycles, lead nurturing, and scoring for sales team handoffs. B2C marketing automation focuses on high-volume, real-time behavioral triggers (like browse abandonment or cart recovery), dynamic segmentation based on purchase history, and immediate conversion across channels like email, SMS, and push notifications.

Scale your customer relationships.

Get a custom, reliable automation architecture designed and built by senior operators.

Book the 15-min sanity check.